As companies enter the future post-coronavirus, they must find a balance between what has worked before and what must happen to succeed in the next normal.
We have to stop presumption that old habits will return.
In fact, this isn’t a big deal. Most executives were happy with the sudden rise in smart working.
At the same time, there is a bit of nostalgia for the “Good old days”, around January 2020, when it was easy to come across people for the coffee break.
Those days are gone. However, there is a risk that companies will rely too much on remote work.
In the EU, over 50% of jobs cannot be done offsite. Remote working is not a panacea for today’s challenges in the workplace, such as training, unemployment and lost productivity.
Accelerate best practices on collaboration, flexibility, inclusion and responsibility.
Collaboration, flexibility, inclusion and responsibility are elements that organizations have been thinking about for years, with some progress. But the massive change associated with coronavirus could and should accelerate the changes that favor these values.
Office life is well defined. Let’s stop relying on traditional behavior organizational structures.
Start blocking practices that speed up decision making and execution during the crisis.
The omnipresent ethos of a pandemic cannot last. But there are ways to institutionalize what works and the benefits can be substantial.
Stop thinking about the contactless economy as something that will happen in the future
The transition to contactless operations can happen quickly.
There are four areas to focus on: recovering revenue, rebuilding operations, rethinking the organization and accelerating adoption of digital solutions.