Simply explained retail KPI’s 

“KPI’s can truly help you to get insight of your business performance, “What gets measured, gets managed” KPIs are also known as performance metrics, business indicators, and performance ratios. A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate theirContinue reading “Simply explained retail KPI’s “

8 Customer Service Skills to master.

Being Patient is the starting point. In order to serve your customers, giving them the time and attention they deserve, sometimes providing fast service is an excuse to provide poor service. Service can yet fast and efficient but still memorable. Be Attentiveness, learn ho to read your customers. The ability to really read your consumer,Continue reading “8 Customer Service Skills to master.”

Are stores managed by performing leaders all the times?

A large variety of stores within the retail panorama, independently from the brand or the organization seem managed by employees in the managerial position, which are underperforming. Why is that? How do we know? There is a huge variety of stores in both outlet centers, shopping malls or even on the high street where let’sContinue reading “Are stores managed by performing leaders all the times?”