Micromanaging, let’s avoid it.

#Micromanaging, let’s avoid it. A 3 minutes read article with interesting advices for any manager.

What’s a“fish-bowl” meeting?

“A fishbowl conversation is a form of dialog that can be used when discussing topics within large groups. Fishbowl conversations are sometimes also used in participatory events such as unconferences. The advantage of fishbowl is that it allows the entire group to participate in a conversation. Several people can join the discussion.” Leaders can useContinue reading “What’s a“fish-bowl” meeting?”

The reason why your CV never get seen and no calls for interviews.

The Applicant tracking system. An applicant tracking system (ATS) is a software application that enables the electronic handling of recruitment and hiring needs. In many cases they filter applications automatically based on given criteria such as keywords, skills, former employers, years of experience and schools attended. This has caused many to adapt resume optimization techniquesContinue reading “The reason why your CV never get seen and no calls for interviews.”

The 8 most valuable customer service skills your team needs to be successful 

Being Patient is the starting point.In order to serve your customers, giving them the time and attention they deserve, sometimes providing fast service is an excuse to provide poor service. Service can yet fast and efficient but still memorable. Be Attentiveness, learn ho to read your customers.  The ability to really read your consumer, readContinue reading “The 8 most valuable customer service skills your team needs to be successful “